Privacy Policy

Last updated: 11 October 2026

This Privacy Policy explains how Saurabh Soni, an individual trading as Halant ("we", "us"), collects, uses and protects your personal data when you visit halant.in or buy from us. We follow the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023.

1. What we collect

Order and account data: name, phone number, email, shipping and billing address and order history.
Payment data: handled entirely by our payment gateways (Cashfree Payments and Razorpay). We never see or store your full card number, UPI PIN or bank passwords; we receive only the payment status and reference IDs.
Communication data: messages you send us by email, WhatsApp or our contact form, including unboxing videos and photos for claims.
Device and usage data: IP address, browser, pages viewed and cookies, collected by Shopify and, where you allow it, analytics and advertising tools (such as Meta and Google).

2. Why we use it

To process, print, ship and deliver your order, and to handle tracking, replacements and refunds.
To reply to your questions and complaints.
To prevent payment fraud and abuse.
To send order updates and, with your consent, offers and new-drop alerts. You can opt out anytime.
To meet legal, tax and accounting obligations.

3. Who we share it with

Our print-on-demand fulfilment partner and its courier partners (name, address and phone, to make and deliver your order).
Shopify (our store platform), Cashfree Payments and Razorpay (payments), and the apps we use for messaging, delivery and reviews.
Meta and Google, for measuring and showing ads, where you've allowed cookies.
Government authorities, when required by law.

We do not sell your personal data.

4. Storage and retention

Your data is stored on our service providers' secure systems, which may be located in or outside India. We keep order records for as long as tax and accounting laws require (generally up to 8 years). Marketing data is kept until you withdraw consent. Claim videos are deleted 90 days after the claim is closed.

5. Your rights

You can ask to access, correct, update or erase your personal data, withdraw consent for marketing, and nominate someone to exercise your rights. Email support@halant.in and we'll respond within 30 days.

6. Cookies

We use essential cookies (cart and checkout) and, with your consent, analytics and advertising cookies. You can control cookies in your browser settings or through our cookie banner.

7. Children

Our store is not meant for children under 18 to buy from without a parent or guardian. We don't knowingly collect children's data.

8. Security

We use HTTPS, PCI-DSS-compliant payment partners and access controls. No system is 100% secure; if we learn of a breach that affects you, we'll notify you and the authorities as required by law.

9. Grievance Officer

Saurabh Soni, E-41, Raheja Residency, Koramangala 3rd Block, Bangalore 560034, Karnataka, India. Email: support@halant.in. Phone: +91 94149 87594. We acknowledge complaints within 48 hours and resolve them within 30 days.