Last updated: 11 October 2026
This page explains how cancellations and refunds work at Halant. For damaged or wrong items and size swaps, see our Returns & Exchange page.
Cancellations
Because every order goes to print quickly, you can cancel within 2 hours of placing it, or before it goes to print, whichever comes first. Email support@halant.in or message us on WhatsApp +91 94149 87594 with your order number. Once printing has started, the order can't be cancelled.
Approved cancellations are refunded in full to your original payment method.
We may cancel an order ourselves (and refund it in full) if the item is unavailable, the pincode can't be served, the product was listed at an obviously wrong price, or the order looks fraudulent.
When you get a refund
- An approved cancellation (within 2 hours, or before printing): full refund.
- A damaged, defective, misprinted or wrong item where a replacement isn't possible: full refund.
- A parcel lost in transit or not attempted within 15 days of dispatch: full refund or free reship.
- A parcel returned because of a wrong address or the customer being unreachable: refund of the order value minus ₹100, or reship for ₹100.
- An order we cancel (item unavailable, unserviceable pincode, pricing error, suspected fraud): full refund.
Refunds aren't available for change of mind once printing has started.
How refunds are paid
All orders on Halant are prepaid (we don't offer Cash on Delivery). Approved refunds are made to the original payment method (UPI, card, net banking or wallet) within 5–7 business days of approval. Your bank may take a few extra days to show the credit. We don't charge any fee on approved refunds unless stated above.
Contact us
Halant (operated by Saurabh Soni, individual sole proprietor)
E-41, Raheja Residency, Koramangala 3rd Block, Bangalore 560034, Karnataka, India
Email: support@halant.in
Phone / WhatsApp: +91 94149 87594
Support hours: Monday to Saturday, 10:00 am – 6:00 pm IST (closed Sundays and public holidays)